Define the assignment
A clear scope, practical deliverables and an agreed division of responsibilities.
ABOUT NOVDAL
Commercial thinking. Operational understanding.
Novdal is a business initiative founded by Yunus Emre Orakci to develop customer-service and sales assignments, organise suitable callcenter delivery and keep the commercial relationship connected.
FOUNDED BYYunus Emre
Yunus Emre
Orakci.
Business Development & Partnerships
NederlandsEnglishTürkçe
Bringing business and technology to the same table.
My background in telesales, account management, business development and software development supports both sides of that connection: finding opportunities and understanding the people, workflows and systems needed to deliver them.
Novdal brings that experience together. The work can start with a commercial introduction and extend into preparation, training, operational advice and agreed implementation support.
Novdal is internationally oriented. Languages, delivery fit and responsibilities are discussed for each partnership.
A clear role in every partnership.
Novdal provides commercial development, coordination, advice and agreed support. Callcenter partners deliver customer interactions and daily staffing. Suppliers provide the agreed platforms and specialist services.
Explore our approachOUR WORKING PRINCIPLES
Clarity in the work. Ownership in the details.
Connect the operation
Commercial decisions, training and systems considered together.
Make the handover useful
Document decisions, clarify open actions and make the next steps understandable.
WHO DOES WHAT
One operation. Clear responsibilities.
Novdal
Commercial development, advice, training and agreed implementation support.
Delivery partners
Customer interactions, daily staffing and the agreed operational delivery.
Technology suppliers
Agreed platforms, licences and specialist services.